This Privacy Policy (“Policy”) outlines how Wall of Impact (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By accessing or using our services, you consent to the collection and processing of your personal information as described in this Policy.

1. Information We Collect

We collect personal information that you provide to us voluntarily when you access or use our services. This may include:

  • Contact information (such as name, email address, and phone number)
  • Demographic information (such as age, gender, and location)
  • Health-related information provided during consultation sessions or questionnaires
  • Payment information for purchases of products or services

We also collect certain information automatically when you use our website or mobile app, including:

  • Log data (such as IP address, browser type, and operating system)
  • Usage data (such as pages visited, links clicked, and time spent on our platform)
  • Device information (such as device type, unique device identifiers, and mobile network information)

2. Use of Information

We use your personal information for the following purposes:

  • To provide and maintain our services, including consultation sessions, digital resources, and the sale of physical products
  • To communicate with you about your account, orders, and appointments
  • To personalize your experience and improve our services
  • To analyse usage trends and monitor the effectiveness of our marketing efforts
  • To comply with legal obligations and protect our rights and interests

3. Disclosure of Information

We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and IT service providers. We require these third parties to maintain the confidentiality and security of your personal information and to use it only for the purposes specified by us.

We may also disclose your personal information in response to legal requests or proceedings, to protect our rights or property, or to prevent illegal activities or harm to others.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. We will securely delete or anonymize your personal information when it is no longer needed for these purposes.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and regular security assessments.

6. Your Rights

Under the GDPR, you have certain rights regarding your personal information, including the right to access, rectify, or delete your information, the right to restrict or object to processing, and the right to data portability. You may exercise these rights by contacting us using the information provided below.

7. Changes to this Policy

We reserve the right to update or modify this Policy at any time without prior notice. Any changes to this Policy will be effective immediately upon posting on our website or mobile app. Your continued use of our services after any such changes constitutes your acceptance of the updated Policy.

8. Contact Us

If you have any questions or concerns about this Policy or our data practices, please contact us at [info@wallofimpact.com].